Riester pension ERGO customers receive additional services Subsequently Faulty Riester pension contracts are to be recalculated
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The ERGO is no rest.It was the scandal over the Hamburg-Mannheimer, Which board threw its shadow on the new insurance group, then the scandal to low benefits for the Riester.As the insurance group has now confirmed to the Riester pension ERGO affected customers receive additional services later, the recalculation of faulty Riester pension contracts.
“Riester 14.000 customers receive additional services from ERGO – ERGO commissioned external auditors
ERGO is the position to Which, in a newspaper of June 8 allegation that ERGO has harmed customers with faulty Riester contracts.Background of the allegations is obviously a flawed form that was used in the second half of 2005 from HMI’s sales organization in addition to other forms.ERGO confirmed the incident and regrets it will financially Provide all customers as it Corresponds to the form – that is better.A team from PricewaterhouseCoopers and the audit departments of Munich Re and ERGO conducts extensive investigations.
According to the current state of the investigations was the offer of ERGO 2005 software and the correct policies were consistent with the 2005 regular price.On the back of the application form but was mistakenly called a too low expense ratio.For the approximately 14.000 customers affected, ERGO will calculate its contract with the lower cost of new.
“. We go on to own the customer wants and make the recalculation unsolicited” John Lörper, the board of ERGO Life Insurance Ltd for the private client business in charge, explains the failure will cost the company a seven-figure amount – for the benefit of customers.Lörper continued: “.. The figures mentioned in the media – for example, 70 000 affected customers – are thus far too high We also have so reported to the supervisory authority” A final assessment will take even more time.Because the exact delineation of the affected customers’ applications are still needed further work.
ERGO has been Determined that the error in October 2005, the request section was known, and is currently investigating what has become of it.So how did the printing error, the subject of further investigations.
For weeks to be made in the company’s extensive educational activities.ERGO is facing a number of allegations made in some very long faces reaching back periods.To the extent possible, the company has already taken a position and actions taken.
Torsten Oletzky, CEO of ERGO Insurance Group AG said: “All allegations are reviewed extensively A team from the renowned independent auditing firm Price water house Coopers to support the audit departments of Munich Re and ERGO will carry out these investigations and this report directly to me and the. Supervisory Board of ERGO. “Thus, the results of previous studies of the ERGO group audit be externally protected.
“The reputation of the ERGO has suffered in recent weeks. Where allegations are made to law, we speak plain language, openly admit mistakes and take appropriate measures to Ensure that such mistakes not be repeated. At the same time we will do our utmost to counter false allegations, “said Oletzky.
